Over the coming weeks I’m going to be taking a look at how third sector organisations (charities, voluntary organisations, lobby groups) have been using the web as a campaigning tool. This came about as in my role at the Students’ Union at UCLan I am investigating ways for the Union to use the web for campaigning, as previously the organisation relied heavily on printed material and suffers from a general lack of imagination around campaigning. And the biggest problem, no people.
So, to kick things off I’m looking at Action Aid. As their website header proudly states they’ve been fighting poverty for 35 years – but how is the web playing a role in fighting poverty?
The key to any successful campaign is PEOPLE, people and MORE people. People feel, have rights and have time/effort/energy. Many hands make light work and all that. Well, on the frontpage of Action Aid’s site – perhaps not as prominently as it could be – is ‘MyActionAid‘. This is hosted on a separate URL so can be promoted offline. This is a social network for activists.
Social networks and media should be great for charity. They allow the creation of social networks around specific topics, and for Action Aid they’ve taken this to a higher level by hosting and creating their own network. I can’t get access to it, as I’m not a member, but this rather funky (E4 style video clip) shows me the power of it:
Good stuff and great use of video, plus it helps if you’ve got a relative celebrity to do your voiceovers (yeah that bloke off the E4 ads who puts loads of sarcasm into everything). However it’s only had 266 views on Youtube.
The homepage of MyActionAid could be a bit better, they highlight upcoming events but it could do with showcasing more of the fundraising events that are upcoming. Overall though, a cracking social network for activists.
The campaigns section is titled ‘What you can do‘ – good stuff, if I saw the section ‘Campaigns’ I’d be bored stiff. This is engaging and a call to arms, it says ‘We are ActionAid, come join us’. Not ‘We are ActionAid, we campaign on this’. Again, it’s about engagement and people. I managed to end up clicking a big circle called ‘Take action now’ but when I did I was a bit disappointed to find a news story about a Labour minister giving his heart. The form to actually take action about this was below the scroll line, so I might not have bothered to look. If there’s a form, put it high up or at least have a big link to it.
There’s good use of a blog for the campaign on targeting poverty, charity blogs can sometimes be a bit weak but the brilliant PR stunt of applying to demolish St Paul’s cathedral in protest at mining projects in India makes for great material for a blog, especially as it gives the charity a chance to expand and add detail.
So to sum up:
- Great social network for activists, but frontpage could have more of a buzz about it and feature more of what the activists are doing to campaign, raise money etc
- Good use of blogging to support campaigns, helped by some creative PR
- Hiding away forms that encourage engagement below scroll lines is not good
- Good use of video to promote the social network, was good to watch and helped by star voiceover